New to EVs? What you actually need to know before the first charge / Early Ownership Problems: Dealer, Manual and Reliability Frustrations

Early Ownership Problems: Dealer, Manual and Reliability Frustrations

What people actually reported
Coolant pump failed twice; now full pack replacement
“My wife's Lyriq has had the battery coolant pump fail twice, and now it's getting a full pack replacement. It's been in the shop about 15 days waiting on parts.”
@mike_orlowski
Dealer booked pack replacement but never ordered it
“Mine booked the battery replacement on my Bolt and never ordered the pack, then told GM they had.”
@gbickford
Tesla quoted ~$1,000 for tires; local shop ~$400
“Tesla quoted me about $1,000 for two rear tires and a local shop did the swap for around $400.”
@kolson_72
HV pack being replaced at about 2,500 miles
“Mine's a Lyriq too and the HV pack is getting replaced at only about 2,500 miles.”
@lcastellano
Dealer GM admitted rushed car affected other customers
“When I finally got the dealership GM on the phone, he admitted it had happened to other customers and called the car a half-baked car they rushed out.”
@wkinsley
Salesperson knew so little about the EV I explained it
“When I leased mine from a Subaru dealership, the saleswoman knew so little about the car that I ended up explaining it to her through the test drive and the paperwork.”
@nora_halden
Driver alert beeps; setting resets before every drive
“The driver alert system beeps constantly, and I have to switch it off before every drive because it doesn't remember the setting.”
@ilya_n73
Questions still raised in the forum