Why won't my EV charging session start? / Driver stuck at the app, payment or Plug and Charge step before a session starts

Driver stuck at the app, payment or Plug and Charge step before a session starts

One contributor reported the Toyota app looping back to 'Setup Wallet' after adding a card, so the first Supercharger session never reached Start Charging.

What people actually reported
Paid by QR; "Charging is delayed" and session never started
“After payment the screen just said "Charging is delayed until power is available" and nothing ever started.”
@thomas_brandl
Card reader rejected card repeatedly; charged fine once started
“At EA with my CCS adapter, the card reader rejected my card a few times in a row before it finally went through on a later try, and the app wallet card failed too. Once a session started it charged fine”
@curtis_hale
App looped to Setup Wallet; never got Start Charging
“At my first Supercharger the Toyota app kept kicking me back to "Setup Wallet" even after I'd added a card, so I never even got a Start Charging button.”
@mdrouin_
Kia Connect hung on authenticating; ChargePoint worked
“Mine was Kia Connect hanging on "authenticating" at the first stop on a trip, and I never did figure out if it was the app or the car. ChargePoint worked instead, so I just moved on.”
@bsullivan_21
"Charging Failed" at some stations with Plug and Charge on