App and card rejected 5 times; 35-min session elsewhere
“The app and my card both got rejected five times at one site, so I went to a 150 kW site nearby. The session took 35 minutes instead of the 15 it should have.”
Reader rejected 6 cards; $5.61 session cost two $10 reloads
“the card reader rejected six cards and wallets in a row. We ended up downloading the app and making an account just to start. A $5.61 session then triggered two $10 auto-charges because of the minimum balance reload.”
EA app showed a stuck active session blocking new starts
“The app kept showing a session as still active after I'd stopped and unplugged, and that blocked me from starting a new one. One time it was a session from more than 100 miles earlier.”
EA stall wouldn't start; fixed via support, ~15 min lost
“One EA stall wouldn't start from the app or my credit card, and I only got it going by calling support. Cost me maybe 15 minutes, so not a big deal”
EA app and two cards failed; paid more at another network
“The EA app wouldn't start a session because it said I wasn't at the station, while the map had me about a mile away. Then two cards failed at the stall on tap, swipe and insert. I paid more at another network just to get there.”
Three cards failed at EVgo; skipped it for rest of trip
“Three different cards failed at one off I-79 and I've never gotten a session out of them. Ended up just skipping them and using other networks the rest of the trip.”
Two broken card readers; each network needed its own app
“I used 8 different networks and each had its own way in: an app, a QR code, the Ford network, or a card tap. Two of them had broken card readers.”